Terms of service

General Information

Casa Serna offers handmade soaps and personal care products. All products are made in small batches, which means slight variations in color, scent, shape, size, and design may occur.

By using this website, you confirm that you are at least 18 years old or are using the website with permission from a parent or legal guardian.

Product Information

We do our best to display product descriptions, ingredients, colors, and images as accurately as possible. However, due to the handmade nature of our products and screen display differences, products may appear slightly different in person.

Casa Serna products are for external use only. They are not intended to diagnose, treat, cure, or prevent any medical condition.

Please review all ingredients before use. If you have sensitive skin, allergies, or any concerns, we recommend doing a patch test before using any product.

Allergies and Skin Sensitivities

Customers are responsible for reviewing product ingredients before purchasing or using any Casa Serna product.

Casa Serna is not responsible for allergic reactions, irritation, or sensitivities caused by ingredients. Discontinue use immediately if irritation occurs.

Intellectual Property

All content on this website, including product photos, logos, designs, text, branding, and graphics, belongs to Casa Serna unless otherwise stated.

You may not copy, reproduce, sell, or use our content without written permission.

Website Use

You agree not to use this website for illegal, harmful, or fraudulent purposes. You may not attempt to interfere with the website’s security, functionality, or checkout process.

Privacy

Your privacy is important to us. Personal information collected through our website is used to process orders, provide customer service, and improve your shopping experience.

For more details, please review our Privacy Policy.